Devon water bills reduced by Ofwat
HOUSEHOLD bills for Devon and Cornwall residents are set to be reduced today as Ofwat limits the prices firms can charge over the next five years.
The water industry regulator said in its draft document that it wanted South West Water bills reduced by an average of £12 by next year and by £30 a year by 2014-15.
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The reduction would still leave customers of the French-owned company, based at Pynes Hill in Exeter, with the largest water and sewerage bills in the country. They averaged £488 in 2009-10 and would average £458 for the year 2014-15.
Since July, when the draft recommendations were published, companies, customers and other interested parties have had the opportunity to present their views to Ofwat.
The regulator’s chief executive Regina Finn said: “We understand times are hard and we have listened to what customers have told us. They want a safe, reliable water supply at a reasonable cost.
“People can shop around for the best deal on many things, but not water. That’s why we’ve challenged the companies’ plans rigorously to ensure that customers get the best value for money.
“Our proposals allow the companies to build on the successes of the past, keep bills stable and create a better environment.
South West Water chief executive Chris Loughlin said the company had been recognised for its hard work in improving bathing waters, drinking water and tackling leakage.
His aim was to improve the service and make it more efficient over the next five years.
Historically South West Water bills have been the highest in the country because the privatisation of the water industry left consumers paying for infrastructure improvements in their region. The South West’s lengthy coastline and relatively low population caused costs to soar.
Anna Walker, chief executive of the Healthcare Commission, is leading an independent review of charging and metering for water and sewerage which is likely to recommend such costs are shared nationally.
Teignbridge Liberal Democrat MP Richard Younger-Ross welcomed the move but wanted it introduced retrospectively, so consumers in the county do not end up paying for improvements elsewhere while SWW’s multi-million-pound Clean Sweep programme is largely paid for.
He said: “The changes do need to happen but we will be petitioning the Government to ensure there is this retrospective element, so South West consumers do not lose out again.”











14 Comments
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by steve, Exeter
Thursday, November 26 2009, 6:10PM
“What else can you expect when a monopoly is left in charge?”
by Ed, Exeter
Thursday, November 26 2009, 5:40PM
“£52 per month???
Get a metre, and use less water.
You people think that everything should be free??
How do you think the water gets to your tap, and where does it go after you used it?
Do you want to swim in excrement when you go in the sea??”
by Mark, Exeter
Thursday, November 26 2009, 5:26PM
“It doesn't take a genius to guess that it's currently (generally) cheaper to have a water meter because the Water Authorities want to persuade everyone to have them. As soon as everyone pays for water this way, the prices will inevitably go up, probably very rapidly. Those of us with water meters are currently in a "honeymoon period" with lower charges whilst a substantial number of customers continue to pay "Water Rates". It won't last as long as the Water Companies (not just SWW) have to keep their shareholders happy...”
by JON KERS, exeter
Thursday, November 26 2009, 1:53PM
“I have read today average water prices in the severn trent region are £291 per year, quite a difference. But I am sure S.W.W. will come up with the usual reasons for the vast amount charged.”
by tim, Exmouth
Thursday, November 26 2009, 12:32PM
“I am a bit confused!
Given the way that water prices have risen over recent years, well above inflation, should the 'good news' be not that we may save a few quid on our bills, but that we will not have any more price rises until after 2015?
In 2006 I was paying £35 a month, now I'm paying £50.
A 'result' would be no more price rises.”