Passenger tells of 'four-hour' delay to 80-minute flight
PASSENGERS on what should have been an 80-minute flight from Jersey to Exeter have claimed they were forced to disembark at Guernsey for nearly four hours because their plane was needed for another journey.
They boarded Sunday's 4.40pm Flybe flight, which should have arrived at 6pm, to be told by the captain of their unscheduled stop-off.
"I've never known anything like it," said Ken Bird, of Wellington, Somerset, who had been visiting Jersey for a family wedding.
"We were simply told that a plane in Guernsey was inoperable and so our plane was needed to take some other passengers 'somewhere else.'
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Mr Bird added: "To make matters worse, we were each given a £7.50 food voucher but meals at the airport were all about £10 and that did not include a drink."
Mr Bird said he was advised to contact Flybe by email on his return.
A Flybe spokesperson said:
'Flybe can confirm the delayed arrival into Exeter of the above flight that operates inter-island via Guernsey. This was a result of a decision made to accommodate a large backlog of passengers from two return flights travelling between Guernsey and Southampton, delayed due to their aircraft encountering a technical problem in Guernsey and there being no other alternative aircraft available over this busy holiday weekend.
‘Flybe regrets any inconvenience experienced by its Exeter-bound passengers as a result of this unforeseen event.’
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