Computer virus shuts down Exeter University system
THE entire computer network at Exeter University had to be closed down after a it was hit by a virus attack.
Hundreds of computers were taken off-line and lecturers were forced to give up their hi-tech teaching and return to using chalk and blackboards.
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A computer virus has caused major problems at Exeter University
It meant that there was no access to email, internet and internet-based systems, and even the telephone network was affected.
The computer virus, which has not yet been identified, struck on Monday. As soon as it was spotted the university network was shut down to prevent it spreading.
As well as the entire Pennsylvania site, the St Luke’s campus off Heavitree Road was also affected.
Some parts of the university were being brought back online yesterday but officials were unable to say how long it would be until normal services were restored.
University spokesman Stuart Franklin said there was no doubt the university had been hit by the virus deliberately but he had no idea why it was targeted.
He said: “We were attacked by a virus. It was a malicious attack. It is the first time I have known such an attack to succeed.
“Now we will be looking at our defences because it is a constant war and organisations much bigger than us have been hit in the past.
“It is a constant and on-going war. The people who like to do this sort of thing are continually thinking up new, nefarious ways to break in and we have to continually come up with ways to stop them. We spotted it quite early on and closed down the system to stop the virus spreading.”
He added: “It affected everyone, staff and students and for some it meant a return to the old fashioned chalk and blackboard methods.”
Thousands of university students and staff were sent a message from staff working for its IT department on Monday. It said: “We are experiencing some severe IT problems, and need to take the unfortunate step to disconnect ourselves from the IT network. This means that from 2pm today, users will have no access to email, internet-based systems as well as VoIP telephony.
“At this point, we are unable to clarify when these systems will return. Please be assured we are treating this with the utmost priority. We apologise for the inevitable disruption that this will cause.”
Mr Franklin said the police had not been involved as no “smoking gun” had been found to identify where the virus had come from. It could prove to be a virus that was in circulation on the internet and had made its way onto the university’s system.
“We have yet to identify what virus it is,” he said.
Among those affected were staff working on the university’s weekly student newspaper Exeposé.
News editor Adam Walmesley said: “We are due to be producing an edition this week, with a Friday deadline. The five office computers we have are all out of action, and we aren’t even allowed to turn them on. But we are still hoping to come out this week.”







8 Comments
by Marc Hall, Exeter
Thursday, January 21 2010, 4:56PM
“Working in an I.T department, it will be interesting to see how this happened to the Uni.
@Paul H. They were called blackboards because, and I know this is crazy, they were black. They then changed to white boards because the mad manufacturers made them white. Insane isn't it!
Now I'm going slowly on this so you can keep up. The "wipeboard" is cunningly named because you "wipe" the content off the "board."
Dumb Daily Mail type readers, like yourself, need someone to blame for something, so PC brigade is as good as anything.”
by hazel Davies, Exeter
Thursday, January 21 2010, 4:17PM
“Plymouth Uni was also struck by the same thing, probably the same virus - it seems to have affected Vista Package 2. They had the same disruptions resulting from it.”
by Sue, Exeter
Thursday, January 21 2010, 2:56PM
“How long will it take to fix the Virus? Old fashioned schoolways better. The Tutors can get chalk dust all over their robes. Computers always go wrong, crash, get viruses, when the main frame goes it causes havock for those even in work. Good isn't it!!! Technology at it's best. I don't say I don't like computers. Pen and Paper would also be better!! Show these Jolly Hockey stick people what life is really about...................”
by Paul Hackworthy, exeter
Wednesday, January 20 2010, 7:44PM
“frightfully!!! I say...how jolly rude.”
by Richard, Exeter
Wednesday, January 20 2010, 4:52PM
“What a frightfully boring opinion, Paul.”
by John, Exeter
Wednesday, January 20 2010, 3:26PM
“Latest info is that the culprit is a PC running with Vista software which are being banned from use.”
by Michael S, Exeter
Wednesday, January 20 2010, 2:10PM
“It is miserable when people send out viruses. I hope they trace the culprit. For a quiet life use an Apple Mac.”
by Paul h, Exeter
Wednesday, January 20 2010, 12:29PM
“blackboards.....naughty naughty...you ought to know better. It's whiteboards now.....oh no!...of course it's now wipeboards. Bloody PC brigade.”